Help Topics/FirstGiving Community/Q & A - Fundraisers and Donors
Answered
I need to edit an offline donation I entered incorrectly
Robert Rodney
asked this on September 10, 2011 11:15 pm
Help! My "Gayle with matching gift from Pfizer" donation should actually only be for $100.... she already submitted her portion earlier. Can you edit this? Thanks
Comments
Hello Robert,
I see that Nick was able to make this edit for you.
Happy fundraising!
Chris Harvey
FirstGiving HelpDesk
Ugh. Something went wrong putting in Cheryl Geisen's $20 cash donation. When I hit submit and it asked if I would like to change anything, I altered her address. Then I hit submit again and it just went through without asking me to verify it. So, later I'm checking it out and I see that her $20 is showing as only $2. I was pretty sure it said $20 when I hit submit but I figured I would just add another $18 donation and make it equal $20. Seemed obvious to me. However, the next day, it showed the $2, the $18 and then the original $20 that I had submitted. So basically it looks as though Cheryl donated $40. Can you guys please remove the $2 and $18 donations? Thanks so much!!! I really appreciate it. Heidi
HeidiRat@aol.com
Hello Heidi,
My colleague Nick has made these edits for you.
Happy fundraising!
Chris Harvey
FirstGiving Helpdesk