How do you delete or edit an offline contribution?
Christin Callahan
asked this on June 17, 2011 07:10 pm
I accidently added and offline contribution twice and I do not want my amount to be wrong. Is there a way to edit this information?
Comments
Chris Harvey
Firstgiving
Answer
Hi Christin,
Thanks very much for contacting FirstGiving!
Removing/editing an offline donation once it has been posted by a fundraiser is actually only something FirstGiving support or the nonprofit you are fundraising for can do. I have gone ahead and removed the extra donation listed for Michael Miller.
Help! I accidentally added an offline donation as $550.00 when it was $50.00. Can you edit Vicki's donation? Thanks
Noah Sutter
July 23, 2011 01:34 pm
Robert Rodney
Help! My "Gayle with matching gift from Pfizer" donation should actually only be for $100.... she already submitted her portion earlier. Can you edit this? Thanks
September 10, 2011 11:13 pm
Anne Tribble
Help! I posted an offline donation as $200 instead of $20 - it was from Rebecca Chappell. Can you please delete the $200 donation? Thank you!
May 04, 2012 05:42 am
Camille Barichello
Firstgiving
Hi Anne,
All set - I've removed the $200 offline donation from Rebecca Chappell, so only the $20 donation from her is still listed on your page.
Comments
Hi Christin,
Thanks very much for contacting FirstGiving!
Removing/editing an offline donation once it has been posted by a fundraiser is actually only something FirstGiving support or the nonprofit you are fundraising for can do. I have gone ahead and removed the extra donation listed for Michael Miller.
Have a good day!
Chris Harvey
FirstGiving HelpDesk
support@firstgiving.com
Help! My "Gayle with matching gift from Pfizer" donation should actually only be for $100.... she already submitted her portion earlier. Can you edit this? Thanks
Help! I posted an offline donation as $200 instead of $20 - it was from Rebecca Chappell. Can you please delete the $200 donation? Thank you!
Hi Anne,
All set - I've removed the $200 offline donation from Rebecca Chappell, so only the $20 donation from her is still listed on your page.
Have a great day!
Camille